3 What is an inactivity monitor?
Ans: An inactivity monitor triggers an event for a task record if the task has been inactive for a certain period of time. If the task remains inactive, the monitor repeats at regular intervals.
Ans: Domain separation is a way to separate data into (and optionally to separate administration by) logically-defined domains. For example, A client XYZ have two business and they are using ServiceNow single instance for both businesses. They do not want that user’s from one business can see the data from other businesses. Here we can configure domain separation to isolate the records from both businesses.
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3 How you can check which ServiceNow instance node you are working on?
Ans: Goto SystemDiagnostic -> Stats. The statistic page will be open where you can get the details of the node and the instance on which you are working on
5 How to restrict users to upload an attachment in ServiceNow?
Ans:Following is the stepwise step process: Navigate to System Properties > Security. In the Attachment limits and behavior section, locate the List of roles (comma-separated) that can create attachments: property (glide.attachment.role). Enter one or more roles separated by commas. Only roles listed in this property are able to upload attachments to a record. If no roles are entered, then all roles can upload attachments to ServiceNow forms. Click Save.
1 What is the difference between UI policy and data policy?
Ans: UI policy acts when a record is inserted or updated through a ServiceNow UI i.e ServiceNow forms while data policy acts whenever a record is inserted or updated into the database through any means.
1 What is the significance of HTML sanitizer in ServiceNow?
The HTML sanitizer cleans up a markup in HTML fields automatically. It helps eliminate code and protect against security concerns such as cross-site scripting attacks.
8 How to change the banner and list caption background color?
Ans: You can change the banner and list caption background color by navigating to System Properties > CSS.
How to determine whether any of the field values in a record has changed?
Ans: By using the method changes() you can determine that the field value has been changed for a record.
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9 How to set the invalid queries into empty result sets?
Ans: By default queries with the invalid field, names run but ignore the invalid condition. For more strict query control you can enable the glide.invalid_query.returns_no_rows property which will result in an empty result set for invalid queries.
1 What is domain separation in ServiceNow?
Domain separation is a useful method for separating data into logically defined domains. Also, it can be used to separate administration. For example, consider a client who has two businesses and has a single ServiceNow instance for both businesses. He doesn’t want users from one business to view other business data. In this case, we can use domain separation for isolating the records from both businesses.
What is coalesce in ServiceNow?
Coalesce forms one of the most important ServiceNow interview questions. In ServiceNow, coalesce is a field property for transforming map field mapping. You can use the field as a unique key by coalescing on it. If a match is found with the coalesce field, the current record will be updated with new information imported. A new record will be inserted into the database when no match is found.