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Jobs at Access Healthcare
Question: Why did you choose [your sector within health care] as a profession?
This is a specific one, and the question itself will be tailored toward you and the job at stake. The gist of it is: Employers want to know your motivations.
An anecdote is the strongest way to address this question, Lin says. Sharing a personal story connects your human side with your clinical skills.
How you should answer: “My father was terribly sick when I was a teenager, and most of my free time was spent in a caregiving role. I admit I surprised myself by how fulfilling I found it. Even though I missed a lot of social events, it instilled in me a drive to provide that level of care to others, which I’ve done throughout my career.”
Top skills recommended for Access Healthcare NON Voice Process interview Insights by AmbitionBox
Client Partner Denial coder Interview Questions
Question: Talk about a time when you disagreed with a co-worker.
This is another classic. It’s open-ended—you can likely pick from a wide variety of experiences—but it’s important to pick the right experience. In other words, pick the time where you handled the situation like a true pro.
Employers are interested in how you deal with conflict, Lin says. After all, health care jobs are often high-stress and disagreements among team members are unavoidable.
Lin recommends you use the STAR method (situation, task, action, result) to keep emotion out of your answer and focus on results, he says.
How you should answer: “A new specialist who was brought onto our care team disagreed with the approach we were taking with a cancer patient, wanting to pursue a more aggressive treatment. However, the family and patient had already made it clear that they were ready to look at palliative options. I made a commitment to talk with the specialist briefly when we were both free. We met and I went over some information about ensuring the patient and family have a voice in the care team, and the specialist appreciated the reminder. We ended up pursuing the original plan I’d laid out.”