Aetna Field Case Manager Interview Questions

Case Manager Interview Questions (With Example Answers)

Whether you’ve been working in the industry for years and are looking for a promotion, are just starting your career, or are looking for a change of scenery in your professional life, preparing for your case manager interview is a good idea.

The best way to do this is by going over some common interview questions and practicing your answers to them. In this article, you’ll find 20 example questions and answers that you can use to get started.

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Our interview questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.

“I received feedback from my manager last year because I was pushing for so many new ideas, it seemed like I knew more than everybody else- especially some of the staff who had been here for many years. I took this feedback and decided to include others on my team in shaping some of the new ideas I had before bringing them up in the team meeting. This approach helped to get their buy-in.”

This is a good example of constructive criticism. You can make it more impactful by sharing how you felt when you were told that your non-verbal communication needed was having an unexpected impact. How did you respond? Did you ask probing questions or for examples to better understand the feedback? Then, talk about the actions youve taken to improve.

What was your most challenging case? Most rewarding?

Explains how the candidate approaches new tasks.

Why do you want to work with our target group (seniors, children, disabled, prisoners, recovering addicts, immigrants, people in hospital, etc)?

Here you have a few options. One is saying that you feel close to that particular group of people (either you had a case in your own family, or you simply feel for them), and believe that you have what it takes to work with them, and help them overcome their problems. You can also refer to your experience with the particular target group, which can be from both personal and professional life, and explain how it prepared you to work with this group.

In a case that you have no experience, or can’t narrate any relevant situation from the past, you can simply say that you like the job description, that you did some research about the particular group of people, and believe you can do the job.

Sample answer:

Your case includes a family member with special needs. What resources might you suggest for them?

Tests the ability to handle stress.

CASE MANAGER INTERVIEW QUESTIONS & ANSWERS! (For all Case Manager Job Interviews!)

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