Can you describe an experience when you had to negotiate the terms of an agreement?
This will show the candidates negotiation skills.
As a housing manager, what is your management style?
Some of the more common labels, like progressive, consultative, persuasive, can have several meanings or descriptions depending on which management guru you listen to.
The situational style is safe, because it says you will manage according to the situation, instead of one size fits all.
“When I first became a supervisor my team was struggling with some safety issues and was at risk of losing our incentives for the quarter. I implemented weekly safety meetings and provided individual coaching and training. In the end we achieved our safety goal.”
Think about the things that satisfied you in your former or current job that will be a key requirement of the new job.
When answering this question, think beyond the paycheck and focus on the things that excite you about your job and how those things would apply to the new one.
Conversely, when discussing the least satisfying thing about your last job, choose something that is not a requirement of the new role.
Interviewers ask this question to see if a candidate is likely to stay with the company for a period of time.
I’m curious – how did you come to find out about our company and what do you know about us?
This can be a great way to stand out from other applicants and demonstrate initiative. Almost every company will have a website, Facebook page, Instagram account, or some sort of digital footprint. Spend a bit of time doing some online research:
While your interviewer won’t expect you to have in-depth company history, a little here can go a long way.
What organizations and agencies have you worked with or for in this field?
This reveals the candidates work experience.
Example: “I think it’s important that we create opportunities for our residents to interact with one another. I would love to organize monthly events where everyone can come together and enjoy each other’s company. For example, I could host movie nights or game nights. Another idea I have is to set up a resident council so that residents can take ownership over the community.”
Example: “I have five years of experience as a housing manager, which is more than most applicants in this role. I am also certified in property management, so I know all the best practices for managing a community. In my previous role, I was responsible for hiring new employees, so I understand the importance of finding the right fit for each position. Lastly, I am committed to providing excellent customer service to residents.”
Employers ask this question to learn more about your qualifications and how you can contribute to their team. When answering this question, it can be helpful to highlight a skill or experience that makes you unique from other candidates. You may also want to mention any personal qualities that make you an ideal candidate for the position.
Example: “I think it’s best to speak with a resident as soon as I notice any concerning behavior. If I wait too long, it could lead to bigger issues like damaged property or hurt feelings. I also think it’s helpful to meet with them in person rather than over the phone or email because it allows me to read their body language and see if there are any underlying issues.”
In this guide, you’ll find sample questions and answers that will help you prepare for your interview. We’ll also provide tips on how to showcase your skills and experience, so you can put your best foot forward and land the job you want.