At Agoda, our interviews are designed to assess your technical skills, your critical thinking, and your communications. Depending on the role, you are likely to go through multiple interview rounds. To help you prepare, we have created this interview prep guide to ensure that you do your best in interviewing at Agoda.
We use cookies and similar related technologies (both from Agoda and other trusted partners) to allow us to track our traffic and provide personalized content and ads, so that we may understand how you interact with our Site, improve your experience on our Site and deliver career opportunities tailored to your interests. By clicking “I agree”, you consent to the use of analytics and tracking cookies as described in our Cookies Policy.
The initial phone screen is followed by another phone screen interview, preferably using the Blue-jeans app, as per many applicants. This test will be with a hiring manager and will concentrate more on your experience set and whether you meet the criteria for a final on-site interview. Some points to keep in mind are:
Product Management means working on product development and promotion with the primary objective of raising revenue, earnings and profit margins. A PM is responsible for evaluating market trends, overseeing product growth, and deciding the features of their product. The interviews are challenging due to the amount of decision-making involved in the process and the inclusion of a broad range of topics with a variety of questions.
Following completion of the recruiters instructions, the next stage is a phone screen interview with an HR representative. The interview will be conversational, with a focus on your current job and previous experiences. You will be given enough time to ask any questions you might have about the work profile and the interview process. The interview will be about 30-45 mins long.
Following the online application, the majority of applicants are subjected to assessments that include numerical, verbal, inductive reasoning, programming aptitude, SQL, and a variety of other topics. These tests can be challenging for some, but they have little to do with the work profile. They are like a checkbox that you must tick in order for them to see whether you are eligible for the job. The tests can take up to 6 hours.
The next stage is an in-person interview with the department head, recruiters and currently working product managers. Depending on the interviewers, you might expect this round to last anywhere from 30-75 mins. Throughout the interview, you will be asked hypothetical questions, as well as be tested on your technical skills and previous job experiences. Youll be tested on PM fundamentals like product knowledge, analytical skills, and strategy questions, as well as a slew of technical questions.
2 Say a customer asks a question and you don’t know the answer. How do you respond?
Look for a candidate who is transparent about not knowing the answer but makes a genuine effort to find it. They should respond to the customer in a friendly manner and collaborate with co-workers to get the answer they’re looking for.
For example, their response to the customer might be, “That’s a great question, and I want to make sure I get you the right answer. Can you give me just a minute to consult with my team?”
1 Describe a time when you inherited an unhappy customer and what steps you took to turn the relationship around.
Dealing with a frustrated customer is challenging—but it’s a part of the customer success manager’s job. Make sure candidates are able to turn around negative experiences with this question.