Alaska Airlines Pilot Phone Interview Questions

7 . Why did you leave your last job?

This question may be a little touchy for some people, but its a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.

Remember, never speak ill of your old company (this will not go over well).

  • About YourselfMost likely, there are three possible reasons you left or are leaving your last job:
    • You are looking for a career change
    • You are unhappy with your current employment
    • You were let go.

    Whatever the reason, its best to always speak in a positive light.

  • About The CompanyBased on your research about the company and the position, what do you like most about the company?
  • About The FitIf you are looking for career advancement or a career change, you can be very upfront and honest. Be as enthusiastic as you can about the position. If you were unhappy with your previous job, focus on the positives. Talk about the ways that you will best fit in with the company, in the role for which youre applying. If you were let go, focus on the positive. Share your accomplishments at your previous employment.
  • Whatever the reason you are looking for a new opportunity, always turn things around to show how you are the perfect fit for the job for which you are interviewing!

    This question is asked 31% more frequently at Alaska Airlines than at other companies.

    The in-person meeting takes place at a corporate office. The procedure varies for each person. Some past applicants say they sat down with one representative, while others report having three or more employers in the room for their Alaska Airlines interview. Be ready to answer scenario-based questions over the course of 30 to 60 minutes.

    Conversations in Alaska Airlines interviews typically reflect the responsibilities of the job. Make sure to familiarize yourself with the details of the position before meeting with personnel. Visit the airline’s website to read up on its history and core values as well. This research shows employers the candidate’s investment in the company.

    A professional appearance goes a long way when interviewing at Alaska Airlines. Formal business attire is acceptable. Men should wear a suit, collared shirt, and tie, while women need a dress or skirt paired with a nice blouse. Slacks and a matching jacket are also appropriate. Avoid patterns and bold colors if possible.

    Those looking for full-time or part-time positions can apply online on the company’s career portal. Applicants can upload their resumes to join a talent pool, which can match them to appropriate Alaska Airlines jobs. A hiring agent will then reach out to potential employees about an interview, usually in about a week.

    1 . Describe a time you went above and beyond for a customertop question

    This question lets the interviewer know how well you think on your feet and how great your customer service skills are.

  • About YourselfThink about the time you were a customer, how were you treated and how could your experience have been made the best? Now think about the time you had to help a customer. What did you do to make that experience unforgettable for him?
  • About The CompanyThink carefully about the company and what they are looking for. Read online reviews and any other available information.
    • What are their standards for treating customers?
    • What complaints have you seen that can give you a hint of some of the challenges associated with customer service?
  • About The FitThink of the companys ideals and connect those with your skills and qualifications. Now think of how these requirements are met by how you went above and beyond for a customer. Frame your story in terms of your STAR method: S – What was the Situation?T – What was your Task?A – What Action did you take?R – Talk about the Results.
  • Showing you have compassion and empathy for customers is always an excellent way to answer the question. However, always remember to frame your answers in terms of how the company addresses these issues.

    This question is asked 7.6x more frequently at Alaska Airlines than at other companies.

    Airline Pilot Interview: Alaska Airlines Captain // LeTourneau University Aviation Academic Chapel

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