In this age of abundant regulations, compliance is a quickly growing field, and one area in which banks are not likely to cut corners anytime soon. While there are more and more jobs opening up in banking, compliance is still tough to break into if you don’t already have experience.
“Even with experience in compliance, to land the really prime jobs, you must be prepared. It’s no longer good enough to simply have a solid degree under your belt.” Adrian Morrissey, Compliance Manager.
Job seekers in the compliance field need to have a targeted, focused approach. Here are some pointers to ensure success during your next interview.
Always do the research ahead of time so you know exactly who will be interviewing you. Review the LinkedIn profiles of the people you know will meet with, and check for people you may know in common with the team. Glean specific facts about the firm from its website, LinkedIn, Twitter, Glassdoor, and other social media platforms. YouTube is also a great research tool to get a closer look into the companys office and potential coworkers. Have a few solid facts about the potential employer ready to use as conversation topics during the interview. For startup interviews, ask questions about the future trajectory of the company. It will show that youve visualized yourself growing with the company.
Dress is important in the compliance field, because it proves that you know how to conduct yourself in a professional environment. Base your dress on the type organization your are interviewing for, but air on the side of formal. Try and gain insight into the formality of the workplace by checking the companys official social channels, particularly Instagram, where many companies choose to showcase their company culture.
Even if you aren’t fully sold on the position yet, behave as if you’re determined to get it. Better to win your interviewer over with enthusiasm and have the opportunity to make a decision further down the road.
1. Describe your past wins and accomplishments in terms of your personal contributions, and how they are relevant to the job you are interviewing for. A job interview is no place for modesty – but brag honestly.
2. Even if you aren’t fully sold on the position yet, behave as if you’re determined to get it. Better to win your interviewer over with enthusiasm and have the opportunity to make a decision further down the road.
3. Never bring up salary or perks like holiday pay and bonuses unless the interviewer broaches these subjects first. But do come to an interview with a baseline idea of your value and your expected salary. If asked, you should be prepared with an answer.
Describe your most difficult customer and how you handled it.
Amazon is known for their customer service. If the position youre interviewing for is a customer-facing position, then you can count on a question similar to this. When answering this question, apply the STAR method:
Once, I encountered a repeat customer who was upset that an item he ordered was delayed. It was scheduled to arrive within five days of him ordering it, but due to backlog issues with the supplier, the delivery time was adjusted to be 30 days out. The item was an anniversary gift for his wife, and the anniversary was less than two weeks away.
Obviously, the 30 days would not work for him, and he was close to irate about the situation. I needed to figure out a way to help him receive the anniversary gift on time. I first contacted the supplier to see if there was any way to expedite the order, but the best they could do was get the item to him a couple of days earlier than the revised scheduled arrival date.
So, I then worked with the customer to identify a different supplier that sold an almost identical item. I offered him expedited shipping at no charge, so he would receive the item within three days, and that timing worked for his anniversary date. I also offered him a 20 percent coupon towards his next purchase. He was pleased with the outcome, and he remained a loyal customer.
How to answer Amazon interview questions
From the lengthy list of interview questions that Amazon candidates share online, you can expect that an Amazon interview will rely heavily on situational and behavioral interview questions.
Behavioral interview questions focus on past behavior as an indication of future job success, while situational interview questions ask how you would handle any number of hypothetical situations. With these questions, you can also pull from past experiences to answer how you would handle the hypothetical situation today or in the future.
From there, you can break behavioral and situational interview questions down further into competencies, such as leadership and communication. Using the STAR method during an interview is an excellent approach to answering these types of questions.
Now that you have a foundation on how to answer Amazon interview questions, its time to practice. Below are three of the top interview questions you are likely to encounter during your interview.
In our many years of experience helping candidates land roles in the compliance field, we’ve aggregated a list of the most common questions that candidates often get asked during compliance interviews. Make sure you go into every interview with solid answers to these questions, but always tailor your answers to the particular company you’re interviewing with. That means, again, doing your research.
Even if you aren’t fully sold on the position yet, behave as if you’re determined to get it. Better to win your interviewer over with enthusiasm and have the opportunity to make a decision further down the road.
In this age of abundant regulations, compliance is a quickly growing field, and one area in which banks are not likely to cut corners anytime soon. While there are more and more jobs opening up in banking, compliance is still tough to break into if you don’t already have experience.
1. Describe your past wins and accomplishments in terms of your personal contributions, and how they are relevant to the job you are interviewing for. A job interview is no place for modesty – but brag honestly.
2. Even if you aren’t fully sold on the position yet, behave as if you’re determined to get it. Better to win your interviewer over with enthusiasm and have the opportunity to make a decision further down the road.