American Home Shield Phone Interview Questions

You could pay THOUSANDS for a single repair or replacement — or a fraction of that cost for an entire year of coverage with American Home Shield.

Answer a couple of questions about your home to find out how much you could save with a home warranty.

More than 2 million members trust us to protect their home and budget.

  • Tiffany’s Testimonial (1:34)

    AHS Member, 14 Years

  • Tiffany’s Testimonial (1:34)

    AHS Member, 14 Years

  • Nancy’s Testimonial (0:40 )

    AHS Member, 10 Years

  • Carl’s Testimonial (0:40)

    AHS Member, 25 Years

  • Carl’s Testimonial (0:40)

    AHS Member, 25 Years

  • People across the country love the protection an American Home Shield® home warranty provides, and our testimonials prove it.

    A real estate home warranty helps protect your budget when a covered item breaks down. You pay your Trade Service Call Fee when you request service instead of paying the full retail cost of repairing or replacing a covered item out of pocket. You are also responsible for any costs not covered.Can I transfer my real estate home warranty contract to someone who buys my home?

    Depending on the situation, you might. When you request service, you’ll pay your Trade Service Call Fee. In addition, you may be responsible for any repair or service costs that aren’t covered by your home warranty. See the plan contract for coverage details, including service fees, limitations and exclusions. Charges for non-covered items may apply.Do I get a discount for covering more than one home?

    No. We do not place a limit on the number of covered repairs, although some coverage limitations and exclusions, such as dollar amount caps, may apply. Please review the Sample Contracts for a specific list of coverage limitations and exclusions.How does American Home Shield determine if my claim is approved or not?

    Yes! After the first year of your agreement term is over, you will have the chance to renew your coverage for a second year. In addition, all of the property types listed above (except for multi-family properties) qualify for an initial 2-year plan through our Real Estate Edition Home Warranty Plans where you will be able to lock in your initial yearly rate for your first two years of coverage.What if I am building a home?Our new construction plan provides coverage from years 2-5 for a total of four years of home warranty protection. It can also be purchased anytime within the first year of closing on new construction.Are multiple systems and appliances covered under an American Home Shields Real Estate Edition Home Warranty?

    Our plans get top marks from industry pros.

    Curious about what our coverage is really like? Watch home improvement/renovation expert, and AHS® spokesperson, Matt Blashaw, interview Tara, a long-time American Home Shield member.

    We are the nation’s leader in home warranties. • Our job is to help homeowners keep their covered systems and appliances running by minimizing costs and risk. • We provide affordable protection against breakdowns due to normal wear and tear, along with reliable repairs from the nation’s largest network of independent, pre-screened home service professionals. • We assign contractors to a job within 15 minutes or less, 90% of the time. If a covered item is not repairable, we’ll cover its replacement. • We accept and pay more claims than any other home warranty company in the nation. That’s added up to $3 billion over the last 10 years.

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