Apple At Home Advisor Video Interview Questions

This article will help prepare you for your upcoming interview with Apple. We’re going to start with some basic information about Apple to get you more familiar with the company itself. Then, we’ll segue into a list of common Apple interview questions. Each of the nine total Apple interview questions will be paired with an answer that you can modify and use during your own Apple interview. At the end of the article, you’ll find some general tips about interviewing at Apple.

7 . Why did you leave your last job?

This question may be a little touchy for some people, but its a question asked by interviewers, to find out why you left, in order to better understand how you may or may not make a good fit with their company.

Remember, never speak ill of your old company (this will not go over well).

  • About YourselfMost likely, there are three possible reasons you left or are leaving your last job:
    • You are looking for a career change
    • You are unhappy with your current employment
    • You were let go.

    Whatever the reason, its best to always speak in a positive light.

  • About The CompanyBased on your research about the company and the position, what do you like most about the company?
  • About The FitIf you are looking for career advancement or a career change, you can be very upfront and honest. Be as enthusiastic as you can about the position. If you were unhappy with your previous job, focus on the positives. Talk about the ways that you will best fit in with the company, in the role for which youre applying. If you were let go, focus on the positive. Share your accomplishments at your previous employment.
  • Whatever the reason you are looking for a new opportunity, always turn things around to show how you are the perfect fit for the job for which you are interviewing!

    What is your favorite Apple device? Why?

    On the surface, this question is straightforward. However, your response not only provides insight into how familiar you are with Apple products, but it also lets the interviewer know your level of enthusiasm for Apple and its products. Your answer can also provide insight into your knowledge of tech and how products function and work.

    I do love all of my Apple products. I love their functionality and privacy capability when compared to other tech products and software. Though, when asked to choose, I would have to say my favorite Apple device is my Apple Watch.

    It functions as my lifeline to my Mac and iPhone by letting me know when I might need to pull them out based on the real-time messages I receive without having to actually pull them out to check. Im able to stay connected to my work and personal life with my watch, which also increases my efficiency and ability to effectively manage my time.

    ) At-Home Advisor Interview Questions & Answers

    Q1: “How would you define the word ’empathy’?”

    A1: “Being aware of other peoples’ feelings and responding to their opinions in a way that makes them feel heard and cared about. Empathy is central to any customer-facing position because the job is all about making the customer happy and encouraging the customer to continue use of the product or service.”

    Q2: “How would you resolve the situation if a customer had their phone connected to a wireless speaker and now it will not connect?”

    A2: “First, I would have them make sure Bluetooth is turned on. Then, I’d find out what pairing process the device uses and check for compatibility between the devices. I would make sure both devices are in discoverable mode, that they’re within range of each other, and that any likely interferers are turned off. If none of this was working, I’d have the power the devices off and on again, charge them, and have them delete the speaker from their phone and rediscover it.”

    Q3: “What would you do if you started your workday and your computer wouldn’t turn on?”

    A3: “If there isn’t a protocol for this kind of situation, I would notify my superior of the issue and troubleshoot the computer as quickly as possible. Upon discovering the issue, I would update my superior and let them know that I’m back up and running. In the event that my superior would allow me to use a personal Mac to go online, I would start making support calls with my own computer. I would work on troubleshooting the Apple-issued computer later in the day, providing an update after resolving the issue.”

    Get hired at Apple | Apple Interview Tips | At-Home-Advisor

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